sa469

Be careful and responsible with your writing!!!

Here is the old story rises back to the surface. Perhaps we all can learn better with this case. I follow the story from here and here. Let these pictures tell the story first..

Tweet 1 (from : triatmono.wordpress.com)

Tweet 2 (from : maskurblog.wordpress.com)

Picture 1, as you can see, tells us that the information obtained from @welovehonda, we should replace the tire every 3000 – 5000 km (equal to 4 months…*oh..really???*). While picture 2, it says that “it is better if we replace the engine oil every 1000 km..”. This….off course…lead to a controversy. Especially for the reader who has experience and knowledge about motorcycle and its engine.

The first one replied that it’ll lead to inefficiency of tire, because if every 4000km (or 4 months) we have to replace our tire it is such as wasting our money. Why? Off course….with 4000 km of your ride…are you sure that your tire was  not proper any more?? From what thery you depend on?? You have to check the tire wear indicator (TWI) also instead of only km when you desire to replace your tire. And guess…what happened to the person who critics this information…they blocked his account! WHAT A SHAME!!

Then the second replied for the oil replacement, it also said that “..it is more inefficient for the motorcycle nowadays, isn’t it? “. As you know, the oil replacement was mentioned in the owner manual. I believe that number of 1000 did not come from there. Usually the number is about 2500 to 3000 km, so how can the administrator (or whoever wrote tweet on that site) got this rule?

At least, if you want to write any information about the rule or procedure, give your costumer the reason, the source, and don’t just blocked someone account like that. I won’t judge that ” the person” who has responsibility on that site wasn’t capable but he/she needs more lesson on creating better relationship with the customer.

…is it another “mistyped” or “know no technical things at all” sitting behind the desk??….